Play Store Error Retrieving Information From Server Df Charta 01

  



Do you get this message “Error Retrieving Information from server: DF-CHARTA-01” while opening the play store app?

شاهد ايضاً: حل مشكلة 'خطأ أثناء استرداد المعلومات من الخادم df-charta-01' في سوق بلي الطريقة 1 - مسح ذاكرة الكاش Cache والبيانات Data لسوق بلاي Play Store. If you are not an admin and cannot ask the admins to re-enable Play Store, your only option is to add a personal Google account to your phone, and switch to that account in the Play Store as described here.

Lots of people get this message when they open the play store app on their devices. Basically, DF-CHARTA-01 error occurs on the student or employee based google account.

How to fix Error retrieving information from serverDF-CHARTA-01-error retrieving information from server.I get the following error message while try to acc.

As per your information: Universities across the world issued a mailbox to students & employees of a higher education institution for the training period to facilitate the learning process. However, as a rule, their effect is terminated after graduation.

You get the “Error Retrieving Information from Server [DF-CHARTA-01]” most because you’re active with the university account. Before going to the solution we must know why DF-CHARTA-01] error occurs.

What causes the DF-CHARTA-01 Error

Most of the time this error occurs on some of the university-based accounts but there are some other reasons which can also cause this problem.

  • Your Google play cache & data conflict with your google account.
  • Google account doesn’t have enough permission to access Google apps.
  • You are accessing Google play through a university account.

FixError Retrieving Information from Server [DF-CHARTA-01]

Below is some solution to fix the Error Retrieving Information from server: DF-CHARTA-01. You can solve this error by the following solutions:

Solution 1: Clear the data & cache of Google Play Store

It is the first and simple solution to fix this message “Error Retrieving Information from server [DF-CHARTA-01]”. The only thing you need to do is just clear your cache & data of your Google play store app to start a new session for your app.

  1. Go to the Settings>Apps
  2. Then manageapps and find Google play store
  3. Now clear all the cache & data memory

Now go to the play store to see the DF-CHARTA-01 error is fixed or not. If not then go to the next solution.

Solution 2: Change your University Google Account

If you’re a student using a university account and also you’re not able to access the play store then you must change your university account to a new google account.

But make sure if you do this method then you’ll lose all your purchase history and all the other important stuff. If you take your decision to remove your account then remove your account and create a fresh Google account.

Solution 3: Activating Google Play in Administration Console

This step is only for the students If you acquired an administrator account, you will need to do the following:

  1. Go to your browser and search https://admin.google.com.
  2. Click on “Add account” account
  3. Enter the login credentials on the login page
  4. On the Google Account login page, you can view multiple accounts. Choose the account without the @gmail.com extension and use it as your Google Play Store admin account. You should ask someone who doesn’t have this one. In addition, in the Application option, you must trigger the Google Playbox.
  5. Upon successful completion, click on the Google Apps button and choose the Google Play option to continue the process.

Now, you’re able to reach google play store without any type of error.

Final Words

These are three different types of solutions to fix the DF-CHARTA-01 Error. It is the most common errors for some handsets like Samsung Galaxy S8, Samsung Galaxy S9, LG, and some others.

Remember this, If your account is provided by your university or company then make sure you agree with your actions with IT-department or administrator.

If you get this error continuously then don’t get panic just apply the above solutions. If you’re still not able to fix this error then you can tell me in the comments section. I reply to your question as soon as possible.

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If you have used the Android OS regularly, you may have come across errors like DF-DFERH-01 when accessing the google play store. Like many other issues, there is a solution to this error and in this article, you will learn about a solution for this one.
The error code DF-DFERH-01 is actually a widespread play store error. Although most times, it is only a temporal issue that fixes itself once you reload your play store. But if it becomes persistent, you may have to take some extra steps to get rid of the DF-DFERH-01 error.
How To Fix Error DF-DFERH-01:

There are a number of solutions to this error, hopefully you find one that works for you.
Method 1: Clear old cache files

Clearing your cache is one of the most effective solutions against most of these common types of Google Play Store errors. It has been discovered that old cache files are the major culprits in problems like this and it is advised that you clear your app cache on a daily basis or get an automated cleaner to do that for you so you do not always have to clear it manually. However, in order to clear your Google Play Store cache, follow these steps;

Google Play Store Error Retrieving Information From Server Df-charta-01

Go to your Android Device Settings -> Go to Applications -> Select AllGoogle play store error retrieving information from server df-charta-01 -> Tap on Google Play Store.
You will be presented with two options which is Clearing Data and Clearing Cache, simply select the two options and your phone will clear them immediately.
Also, apply the same method to clear the cache of Google Services Framework as it can also sometimes be the cause of the Google Play Store error. To clear the cache, simply head to Applications and then select Google Play Services and Clear the Cache and Data files.
So, there you have if the cache was responsible for the error, you should be all set now.
Method 2: Resetting Google Account

Play Store Error Retrieving Information From Server Df-charta-01

If the cache clearing method fails, you can also give this method a try. This method entails re-authenticating your Google account details with your smartphone. Thus, you may need to remove and add your Google account again.
To do this, follow these steps;
Go to your Android Device Settings -> Accounts -> Google.
Now you can see your current Google account.
Select your account >> Click on the menu button >> Remove your Account.
Now add your Google Account again.
Restart your Android device and try launching the Google Play store, you should have no issues now.
Chances are high that you will fix the DF-DFERH-01 Google Play Store error if you follow any of these two methods. However, if they still fail, consider resetting your phone. But before that, ensure you backup your phone’s data first.

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